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Request your file from both companies — after a denial the copy is free. Read every entry. Dispute what's wrong in writing with evidence; for accurate old items, many banks offer "second chance" checking accounts while the old record expires over time, so ask specifically for one.
Behind most account denials sits one of two databases almost nobody has heard of: ChexSystems and Early Warning Services. An old fee dispute, a bounced check from years ago, a fraud flag you never knew existed — or someone else's record entirely — follows you from bank to bank until you pull the file and deal with it.
You've been denied at more than one bank, or the denial mentioned a screening record you don't recognize.
To get your free report — send to the screening company named in your denial letter (use the contact route on its official site or in the letter itself):
I was denied [housing / employment / a bank account] on [date] based on a consumer report you supplied. Under the Fair Credit Reporting Act I request my free copy of that report. My name: [full name]. Address: [address]. Date of birth: [DOB]. Please send it to the address above.
To dispute an error — send with copies (never originals) of your evidence:
I dispute the following item in my file: [describe the entry exactly as it appears]. It is inaccurate because [not mine / paid on date / dismissed by the court / wrong amount]. Enclosed: [list documents]. Under the Fair Credit Reporting Act, please investigate and correct or delete this item, and send me the result in writing.
Keep a copy of everything you send, and send by a method you can prove (certified mail or the company's own dispute portal).
Full plain-English walkthrough on our home page.
Second-chance and basic accounts at credit unions and some major banks don't screen the same way. But pull your file anyway — if the record blocking you is wrong, fixing it beats working around it.
Identity theft against you can generate exactly this. Dispute it as 'not mine', and consider an identity-theft report at the FTC's identitytheft.gov, which strengthens removal of fraudulent records.
Disputes fix errors. They don't erase history that's true — accurate records survive investigation. If the record is real, what helps is settling and documenting it, second-chance programs, and time. We built this site for honest people hit by wrong records.
Companies most often behind this situation: chexsystems · earlywarning. Based on FCRA consumer rights as explained in FTC and CFPB guidance, checked August 2026. General information, not legal advice. Free official complaint route: consumerfinance.gov.