How Screening Facts sources, dates and corrects what it publishes
These are the rules every page on screeningfacts.com follows. A page that breaks one is wrong, and the last section says how to tell us.
What we publish
One problem: a screening report that cost someone a lease, a job or a bank account. For each screening company we print who ran the report, the free copy, the dispute route and the federal clock. We also print how the CFPB says complaints about that company ended. No page ranks a company for money or predicts your result.
Our primary sources
The CFPB Consumer Complaint Database. Mentions and error patterns come from a full-text scan of its bulk file, run September 6, 2026. That scan covers CFPB published complaint narratives, 2011 - August 14, 2026. The CFPB stopped publishing complaint stories on August 14, 2026, so those counts are closed. Outcomes come from the CFPB's own company filter, queried September 9, 2026. A complaint is an allegation, not a finding against anyone.
The statute. The Fair Credit Reporting Act as printed on govinfo.gov. The dispute, free-copy and adverse-notice sections are re-read by the check below.
The companies' and employers' own pages. Dispute addresses, phone lines and arbitration terms come from the company's own site, dated beside each line. chexsystems.com refused our reader with an Access Denied page on October 8, 2026. So its page prints the CFPB's listed contact and says it is the CFPB's.
People's own words. Quotes keep the writer's spelling, with where and when they were posted. A quote about Checkr never appears on a HireRight page.
How a figure is computed
A "mention" is a published complaint story that names the company, in any capitals. Not every complaint has a published story, so mentions undercount. An "error pattern" is a story naming the company and the pattern together. A relief rate is closed-with-relief over all closed complaints. Complaints still in progress are in neither number. "Closed with explanation" does not mean the consumer was wrong.
How a figure is dated and re-checked
Every figure carries the day it was read or computed. A script re-reads these pages and compares the wording we cite:
The "Sources re-checked" line prints only when every cited passage still matches. When one moves, the line vanishes from every page until we fix the page. A long source link is shortened only at a slash. One shortened mid-number once printed a Checkr article number that exists nowhere. Last re-check: Sources re-checked November 3, 2026: 12 of 12 unchanged.
What we will not print
A promise that your dispute will win.
A figure with no source or no date.
Paid placements, referral links or ads. No company pays to appear, or to vanish.
Advice on your own case. We name free lawyer and legal-aid directories and take no fee for it.
The one paid product
The Screening Dispute Kit writes the letters from facts the free pages already print. Buying it changes nothing on any page.
Corrections
Email hello@getaxionlabs.com with the page address and the wrong line. One person reads that mail and answers it; expect a reply within a few days. This policy last changed on November 3, 2026.