Employment screening

Checkr — the data, and your rights when its report costs you

The background-check engine behind much of the gig economy — rideshare, delivery, and marketplace platforms. If a gig platform deactivated or rejected you after a background check, Checkr very likely produced the report.

2,500

complaint mentions in the federal CFPB Consumer Complaint Database (2026-08-10)

What people complain about

“That record isn't mine” (mixed file / identity mix-up)

181

Cost someone a job

162

Bank-account denial / closure

Paid debt still showing

Eviction record problems

Dispute ignored or mishandled

Cost someone housing

Rows mentioning Checkr and the pattern's keywords — an indicative breakdown, not a census.

Get your file — free

Use the Checkr candidate portal at checkr.com to get a free copy of your report and file disputes online. After any adverse action you're entitled to a free copy under the FCRA — you never need to pay a third party to obtain it. The CFPB also keeps the authoritative directory of consumer reporting companies and their contact routes at consumerfinance.gov.

Your three rights after a denial

Be told who screened you — the landlord, employer, or bank must identify the company behind an adverse decision.
The report itself, free — request your copy from the screening company (federal guidance: within 60 days of the denial).
Dispute, and they must investigate — inaccurate items must be investigated (typically 30 days) and corrected or deleted if they can't be verified.

Full plain-English walkthrough on our home page.

What disputes can't do — and we won't help with

Disputes fix errors. They don't erase history that's true — accurate records survive investigation. If the record is real, what helps is settling and documenting it, second-chance programs, and time. We built this site for honest people hit by wrong records.

Counts are complaint rows in the federal CFPB Consumer Complaint Database whose text mentions the company (case-insensitive scan of 27.8 million rows, 2026-08-10). Text mentions, not official per-company tallies — treat them as a relative signal of where consumers report problems. Source: files.consumerfinance.gov bulk data. Company descriptions checked August 2026. This is general information, not legal advice.