Tenant screening

RentGrow (Yardi Resident Screening) — the data, and your rights when its report costs you

The screening engine inside Yardi, another of the big property-management platforms. Denial letters may say RentGrow or Yardi.

15
complaint mentions in the federal CFPB Consumer Complaint Database (2026-08-10)

What people complain about

“That record isn't mine” (mixed file / identity mix-up)
3
Eviction record problems
1
Paid debt still showing
1
Bank-account denial / closure
1

Rows mentioning RentGrow (Yardi Resident Screening) and the pattern's keywords — an indicative breakdown, not a census.

Get your file — free

Request your free report copy at rentgrow.com after an adverse action. After any adverse action you're entitled to a free copy under the FCRA — you never need to pay a third party to obtain it. The CFPB also keeps the authoritative directory of consumer reporting companies and their contact routes at consumerfinance.gov.

Your three rights after a denial

Full plain-English walkthrough on our home page.

What disputes can't do — and we won't help with

Disputes fix errors. They don't erase history that's true — accurate records survive investigation. If the record is real, what helps is settling and documenting it, second-chance programs, and time. We built this site for honest people hit by wrong records.

Counts are complaint rows in the federal CFPB Consumer Complaint Database whose text mentions the company (case-insensitive scan of 27.8 million rows, 2026-08-10). Text mentions, not official per-company tallies — treat them as a relative signal of where consumers report problems. Source: files.consumerfinance.gov bulk data. Company descriptions checked August 2026. This is general information, not legal advice.