Experian's rental-payment database. Property managers report rent-payment history here, and it flows into tenant-screening reports and some credit files.
34% of complaint mentions say “that record isn't mine” — the mixed-file problem. If Experian RentBureau shows you someone else's record, that is exactly what the free dispute process exists for.
Rows mentioning Experian RentBureau and the pattern's keywords — an indicative breakdown, not a census.
Your RentBureau data is part of your Experian consumer file — request it free at experian.com after any adverse action. After any adverse action you're entitled to a free copy under the FCRA — you never need to pay a third party to obtain it. The CFPB also keeps the authoritative directory of consumer reporting companies and their contact routes at consumerfinance.gov.
Full plain-English walkthrough on our home page.
Disputes fix errors. They don't erase history that's true — accurate records survive investigation. If the record is real, what helps is settling and documenting it, second-chance programs, and time. We built this site for honest people hit by wrong records.
Counts are complaint rows in the federal CFPB Consumer Complaint Database whose text mentions the company (case-insensitive scan of 27.8 million rows, 2026-08-10). Text mentions, not official per-company tallies — treat them as a relative signal of where consumers report problems. Source: files.consumerfinance.gov bulk data. Company descriptions checked August 2026. This is general information, not legal advice.